The capstone
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Move a real audience on a real issue
The whole framework, end to end — delivered, then improved.
Communication & Argumentation · Lesson 7
Capstone: Present a Solution
intermediate⏱ 25 min · 7 cards
Work through it
Framework Walkthrough
The capstone framework, applied to a claim of your choosing.
Keep the write-up. Revisit it in a year and update it deliberately.
Ten steps, each checked before the next.
Worked fragment
Propose written decision records
Claim qualified to a four-week trial. Warrant made explicit: our rework comes from divergent understanding, and writing decisions down is its cheapest fix. Counterargument — "bureaucracy" — pre-empted: two minutes per decision, stop if it doesn’t help.
After feedback: reframed from criticism of past mistakes to a system fix. Separate the people from the problem.
Key term
Who to build it for
Which audience should you persuade?
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The least inclined to agree
Build the argument for the person most resistant. Persuade them and you persuade the room. Persuade only those who already agree, and you have made a celebration, not an argument.
Nuance
The hardest step
Maester Note
For most people it is step 5 — genuinely engaging the strongest objection, rather than a weak version they can easily dismiss.
Quick check
What are the three parts of an argument, and which is most often omitted?
You did it
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