MegaMaester

Communication & Argumentation · Module 1

Communicating Clearly

Most communication failures are not failures of intelligence or effort. They come from ignoring the person on the other end, structuring ideas in the order they occurred to you rather than the order that helps a listener, or answering before understanding the question.

This module is about the half of communication that happens before you try to persuade anyone: being understood, and understanding others.

Lessons
6 lessons
Estimated time
~6-7 hours
Assessment
Module quiz included

Not started yet

Lessons

Lesson 1 · 16 min

What Makes Communication Effective?

Lesson 2 · 16 min

Knowing Your Audience

Lesson 3 · 17 min

Organizing Ideas Clearly

Lesson 4 · 16 min

Active Listening

Lesson 5 · 16 min

Asking Better Questions in Conversation

Lesson 6 · 17 min

Giving and Receiving Feedback

Check your understanding

Finish the lessons, then test yourself. Your best score is saved on this device. You can also open this quiz on its own page.

Communicating Clearly — Module Assessment

13 questions · pass mark 75%

  1. 1.What is the correct measure of whether you communicated well?
  2. 2.What is the curse of knowledge?
  3. 3.Why can't one message serve specialists and the public equally?
  4. 4.When does audience adaptation become dishonesty?
  5. 5.Why does leading with the conclusion usually help?
  6. 6.What does the rule of three track?
  7. 7.What is the difference between listening to reply and listening to understand?
  8. 8.What three things does paraphrasing accomplish at once?
  9. 9.What is steelmanning?
  10. 10.What distinguishes a loaded question from a leading one?
  11. 11.What makes feedback effective?
  12. 12.In the SBI model, what do the three letters stand for?
  13. 13.In your own words, why is 'I said it clearly' not proof that you communicated clearly?
Answer every question to submit.