The big idea
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Get better at solving, not just at this problem
A team improving its process a little each month outperforms one that solves each problem brilliantly and learns nothing transferable.
Problem Solving & Decision Making · Lesson 6
Continuous Improvement
beginner⏱ 17 min · 7 cards
Try it
Run the Cycle
Code review is blocking releases. Run the improvement cycle.
A redesign would have shipped all three together, learned none of this, and probably kept the annoying one.
Baseline, predict, check, decide — three changes, one abandoned on evidence.
Key term
The step everyone drops
Plan, Do, ?, Act
tap to reveal ↻
Check
Changes get made, everyone moves on, and nobody establishes whether anything improved. Without it you have a sequence of hopeful modifications rather than a cycle.
Why small
One change at a time
Tap each.
Nuance
Know when to stop
Common misconception
Iteration optimises within an approach. Perfecting a manual process that should not exist is diligence pointed at the wrong thing.
Quick check
What is 'resulting'?
You did it
Nice work
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